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Shipping & returns

Northern Ireland Delivery Rates

 Order Subtotal Cost Excluding VAT Delivery Time
 Up to £250 £20 1 - 2 days
 £250 and over FREE 1 - 2 days

 

Ireland Delivery Rates

 Order Subtotal Cost Excluding VAT Delivery Time
 Up to £250 £20 1 - 2 days
 £250 and over FREE 1 - 2 days

 

UK Mainland Delivery Rates

 Packaged Weight Cost Excluding VAT Delivery Time
 Up to 25kg £12 1 - 2 days
 25 - 55kg £24 1 - 2 days
 55 - 85kg £36 1 - 2 days
 85 - 118kg £48 1 - 2 days

Orders over £250 excluding VAT - Free Delivery (UK & Ireland)

We also ship to all other European countries, please contact us for costs.

 

Returns

If you have received an incorrect item in your order, or a damaged item, please contact us immediately either by email to info@protaminonutrition.com or by telephone on 0044 (0)28 4065 0500 . We will then advise on the required procedure to organise return / replacement of the item(s).
For damaged items, we will require images to enable us to replace or refund. Do not dispose of damaged items until instructed by us to do so.
You must notify us of incorrect or damaged items within 24 hours of receiving the delivery.

Missing Items From Your Order

Please check your order confirmation to check if the item was shipped. In some cases we may have no stock of the product, however we will notifiy you of this upon shipping. 
You must notify us of missing items within 24 hours of receiving the delivery.